The CERT Education Committee presents a Best Practices conference call: Getting Paid, Friday, February 24, 2017, 2 pm EST
Learn proven, effective methods and techniques about how to collect bills, invoices and past due payments that you can use in your estimating consulting practice. Experienced industry professionals will share creative tools that work in reducing accounts receivable without alienating clients. Discuss with your colleagues payment challenges you encounter and how to confront them.
Getting Paid
CERT Best Practices Conference call (open to all members)
The CERT Education Committee presents a Best Practices conference call: How Estimators Can Meet Challenging Client Expectations, Friday, March 24, 2017, 2 pm EST
Keeping clients happy and meeting their expectations is another of the ongoing challenges faced by consulting estimators. Often, unrealistic expectations cause the estimator heartburn for many reasons, including having to provide additional services, working longer hours, putting other projects aside, and unrecoverable revenue. Join us as we discuss the different categories of client expectations and how to address them, and share your own stories and lessons learned as well as learn from your fellow CERT members.
How Estimators Can Meet Challenging Client Expectations
CERT Best Practices Conference call (open to all members)
Friday, March 24, 2017, 2-3pm EST
Moderated by: Dan Frondorf, CPE, CDT, President and a CERT Founding Member, DG Frondorf and Associates LLC, VCEFConstruction Estimating Consultants