The CERT Education Committee presents a Best Practices conference call: How Estimators Can Meet Challenging Client Expectations, Friday, March 24, 2017, 2 pm EST
Keeping clients happy and meeting their expectations is another of the ongoing challenges faced by consulting estimators. Often, unrealistic expectations cause the estimator heartburn for many reasons, including having to provide additional services, working longer hours, putting other projects aside, and unrecoverable revenue. Join us as we discuss the different categories of client expectations and how to address them, and share your own stories and lessons learned as well as learn from your fellow CERT members.
How Estimators Can Meet Challenging Client Expectations
CERT Best Practices Conference call (open to all members)